Follow up to September 2015 review

As the subject line indicates, this is a follow up review from September 2015.

I emailed the developer with the issues I was having this app, and within a day or two he responded. He seemed to genuinely want to help to improve my experience with the app as evident with almost a half dozen back-and-forth emails.

Initially, although he tried several angles and ideas, he was unable to solve the issue the app was having with my iPhone. I had written it off as a failed attempt when I received a follow up email about a week later. The developer had continued to toy with different solutions until he happened upon a resolution that was effective. An update was made shortly thereafter and the app has worked as intended since.

The fact that a solution was found is not what impressed me. It was his willingness to establish correspondence with me as an individual to try and resolve this conflict. I hope that more app developers demonstrate this quality.

I am an iPhone user and always maintain the latest iOS updates.

DVCshaun about DVC Planner